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Sara B. | Elance
 
176985602337900
Last Sign-in: Apr 18, 2014

Sara B.

Reliable A+ Admin Support Remote Partner
   Philippines
  |  4:01 am Local Time

Overview

I am a fast learner with impeccable interpersonal skills. Equipped with good knowledge of MS Office applications, data entry, web research, general transcription and call center skills.

With my skills, dedication and experience, my aim is to deliver high-quality, within budget with fast turnaround services to those who would need any of my expertise.

Thank you for viewing my profile/test scores. I look forward to building a long term good working relationship with you.

Read More »
Feb 24, 2014|Data Entry|Private|Completed
|
5.0
Feb 4, 2014|Data Entry|Private|Completed
|
4.9
Feb 1, 2014|Data Entry|Private|Completed
Dec 20, 2013|Data Entry|Private|Completed

View All »

Portfolio

Skills (9)

Tested
Helpdesk
Help Desk Certification
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Passed
Content Moderation
Data Entry
Customer Service
Microsoft Excel
General Office Skills
Computer Skills
live chat

Service Description

I am a fast learner with impeccable interpersonal skills. Equipped with good knowledge of MS Office applications, data entry, web research, general transcription and call center skills.

With my skills, dedication and experience, my aim is to deliver high-quality, within budget with fast turnaround services to those who would need any of my expertise.

Thank you for viewing my profile/test scores. I look forward to building a long term good working relationship with you.

I would be pleased to handle any responsibilities of

admin support
virtual assistance
content moderation
data entry
blog/website entry and updating
word processing
data entry
email management
data mining
web research
general transcription etc.

Read More »

Employment

Private Company
Customer Service Rep. ( Email/Chat Support )
2011 - Present
Handles emails/chat support from customers all over the world subscribed at our service. Answers customer queries regarding account status and billing concerns in a timely and professional manner....
X BOX/NCO Group Philippines
Technical Support Representative
2010 - 2011
Receive, assess, troubleshoot and resolve customers problems with their consoles while documenting and updating everything on the system.
Clark Data Center Inc.
Data Encoder
2009 - 2009
Responsible for encoding old birth certificates from European countries accurately into our system.
Microsoft Zune/Sutherland Global Services
Technical Support Representative
2007 - 2008
Receive, assess, troubleshoot and resolve customers problems with their device while documenting and updating everything on system. Helps with billing concerns as well.
Noras Internet Cafe
Computer Attendant
2004 - 2007
Manages the entire establishment with more than 10 computers operating at the same time. Duties includes assisting customers every needs from email and account creation for social media sites,...

Education

University of the Assumption
Bachelor of Arts in Communication
2003 - 2007

Keywords

data entry
website and content moderation
general office skills
administrative assistant
computer skills
help desk
customer service
email and chat support
English to Tagalog translation
facebook
My Snapshot
5
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
BeyondCustomerS...
Type
Individual
Member Since
May 2011
Elance URL
Verifications
0
Sara B. | Elance

Sara B.