Dwight is a high energy Tableau and business intelligence business solution consultant with broad and real-world technical expertise. With a focus on Tableau, business intelligence, instructor-led and self-paced training materials, data management and content management; Dwight brings a sense of humor and a passion for delivering results to every engagement. Extensive experience facilitating cross-functional partnerships with senior management, external vendors and business stakeholders. Dwight's primary asset is the uncommon ability to...
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ExactTarget (Salesforce.com Marketing Cloud) 2014 - Present
Developed user and technical data visualization requirements for a Benchmark study on product performance for the Marketing team.
Authored a comprehensive Tableau dashboard spanning eight different data sources across four lines of business that allows the Marketing team to visually see product performance on an ongoing basis.
Developed user and technical data visualization requirements for two operational Tableau Dashboards for the Product Operations team
Authored a Tableau dashboard that enabled the Product Operations team to monitor the performance and health of its mail transfer agents in real-time.
Authored an enterprise wide Tableau dashboard that enabled the Product Operations team to proactively monitor server hardware availability.
Authored a Tableau dashboard that enabled the Product Operations team to historically analyze its mail transfer agents for future capacity planning.
Healthcare Service Corporation, Chicago Illinois 1996 - 2013
Principal Consultant (2012 - 2013)
Coordinated a 100+ end user/ $300K corporate-wide Data Visualization and Rapid Fire Analytics initiative adding Tableau to existing business intelligence enterprise infrastructure.
Led a Tableau Dashboard Proto-typing partnership with stakeholders from the Information Management, Marketing, Client Reporting, Desktop Support and Information Technology divisions.
Managed the design of...
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ExactTarget (Salesforce.com Marketing Cloud)
2014 - 2014
Worked with BIG data at ExactTarget and developed real-time operational Dashboards for the Operational Team to monitor server hardware uptime and Mail Transfer Agent operations. Also worked with...
Healthcare Service Corporation
Business Information Expert
1996 - 2004
Started as a Data Entry operator. Promoted to Paradox application owner. Promoted to Data Analysts for Microsoft and Crystal Reports. Promoted to Supervisor of Data Analyst team. Promoted to...