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Matt Bishop | Elance
 
176985602337900
Last Sign-in: Feb 19, 2015

Matt Bishop

User Experience Strategist
   United States
  |   Crown Point, IN

Overview

I’m passionate about ensuring that there is an honest and transparent feedback loop between users and internal teams. I believe that software users won’t suffer companies who ignore user experience. At the same time, I understand that there must always be a business reason for any decision that is made. My intent is to be the liaison between these two – sometimes conflicting – voices. I strive to facilitate a better understanding of users’ needs and wants with the final goal of designing amazing online experiences that delight users while...

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Portfolio

This sitemap was created based on the results of stakeholder interviews to determine...
These sanitized (company-specific names were removed) wireframes show an early design...
This is a screenshot of a sanitized (company-specific names were removed) affinity...
I was project lead on the rollout of our new help center. At this stage, I owned...
I created this sanitized (company-specific names were removed) user testing plan to...
I created this sanitized (company-specific names were removed) usage metrics document...
Along with a team of 3 other Master's students, I researched and designed an augmented...
Along with a team of 3 other Human-Computer Interaction Master's students, I researched...

Skills (10)

Tested
Technical Writing
My Score
avg
User Experience
My Score
avg
English Language
My Score
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Service Description

Professional Skills:
- User Research
- Usability Testing
- Balsamiq
- Project Management
- Recruiting Participants
- Usertesting.com
- Agile Methodology
- Axure
- Wireframes
- Prototypes
- Personas
- Adobe Creative Suite
- Technical Communication
- Information Architecture
- Communication
- HTML & CSS
- Surveys
- Content Curation and Design
- MS Office
- Visio
- JQuery (working knowledge)
- User-Centered Design

Professional Experience:
User Experience Strategist | Granicus, Inc.
July 2014 - Present
As a UX Strategist, I am the "Voice of the User" in the Granicus Product Organization. It is my job to help instill an open and honest feedback loop between our clients, other Granicus employees, and the Product team. My goal is to ensure that we never forget the people for whom we design our software.
- Plan, recruit for, and conduct interviews and usability testing on new and legacy products to continually improve their user experience
- Create low fidelity wireframes and medium fidelity prototypes to communicate design intentions to visual designers, programmers, product managers, and executive stakeholders
- Present and defend design and strategy recommendations based on knowledge of human-computer interaction principles and research findings
- Create personas and workflow diagrams based on research findings

Technical Writer (User Experience Researcher) | Granicus, Inc.
Sept. 2011 – June 2014
- Planned, recruited for, and conducted user research interviews and usability...

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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

User Experience
Information Architect
Techical Communicator
Writer
Content Strategist
Designer
Strategist
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Identity
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Bishop_UX
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Member Since
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Matt Bishop | Elance

Matt Bishop