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Bryan J. | Elance
 
176985602337900
Last Sign-in: Sep 1, 2015

Bryan J.

OneStopShop for Backend Support Specialist
   Philippines
  |   Manila, Metro Manila
  |  11:17 am Local Time

Verified Freelancer

Bryan J.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $4

PROFESSIONALISM AND QUALITY WORK IS WHAT I OFFER!

TASK AND RESPONSIBILITIES:
- Customer Service
- Inside Sales (Inbound / Outbound)
- Order Management / Order Processing
- Vendor Relation Processing
- Data Entry

WHAT QUALIFICATION DO I HAVE:
- Professionalism and Quality Work is what I offer
- Served different BPO companies and clients for more than 8 year from US, UK and AUS
- Strong communication skills
- Offer CUSTOMER EXPERIENCE not just Customer Service
- Knowledge in computer operations
- Proven ability to adapt quickly to changing...

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Apr 9, 2015|Other - Administrative Support|Private|Completed
|
2.2

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Portfolio

Backend Support Specialist

Skills (5)

Tested
Customer Service
Customer Service
My Score
avg
Passed
Call Center Skills
Customer Service (Call center env.)
My Score
avg
Passed
Order Processing
Customer support
Order Entry

Service Description

- Professionalism-quality work-order-processing data-entry customer-service phone-support sales-management administrative-support chat-support order-entry vendor-management-systems live-chat-operator

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Employment

US Flooring Company (eCommerce / Retail Industry)
Backend Support Specialist
2014 - 2015
Primary Task: - Customer Service - Order Management - Vendor Relation Specialist - Inside Sales - Admin Task Manage and Coordinate Backend Support Team Enhanced work structure, administrative...
Optus (eCommerce / Telco Industry)
Customer Relationship Marketing Representative
2013 - 2014
Primary Task: - Customer Service - Order Management - Inside Sales Deliver customer satisfaction and problem resolution to the client's customers for a particular account or program Interface...
Branched (AU eCommerce/Retail Industry)
Order Management Specialist
2013 - 2014
Primary Task: - Order Management - Inside Sales Customer Service Support via email Data Entry / Inventory Developed sales techniques and procedures. Improved customer service levels. ...
Natural Elements (UK eCommerce/Retail Industry)
Backend Support Specialist
2012 - 2012
Primary Task: - Customer Service - Order Management - Vendor Relation Specialist - Inside Sales Enhanced work structure, administrative and support system. Developed sales techniques and...
Branders.com
Account Manager
2005 - 2009
Primary Task: - Customer Service - Order Management - Vendor Relation Specialist - Inside Sales Sales & Customer Service Performs outbound calls or e-mail communications to existing or...

Education

Far Eastern University
BS Physical Therapy
1998 - 2002
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer Service Order Management Vendor Relation Logistics Inside Sales Support Data Entry
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
80
Total
Milestones
Hours
Reviews
2.2
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
bjoromat
Type
Individual
Member Since
January 2013
Elance URL
Verifications
0
Bryan J. | Elance

Bryan J.