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Martha Diane H. | Elance
 
176985602337900
Last Sign-in: Apr 1, 2014

Martha Diane H.

General Office Support/Expert Customer Service
   United States
  |   Washington, DC
  |  11:53 pm Local Time

Overview

Minimum Hourly Rate $11

My skills include; Administrative office support with excellent customer service and Data entry skill as well. Call center experience working in the healthcare industry as hospital operator. Over 25 years as Executive Assistant, in Customer Service, and First Impressions receptionist.

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Skills (6)

Tested
Office Skills Test
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg
Customer Service Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
U.S. Culture and Etiquette Test
My Score
avg
Email Etiquette Certification
My Score
avg
Passed

Service Description

Problem resolution
Administrative support
Meet deadlines
Self starter
Microsoft Office skills
Attention to detail
Top sales performer
Strong Interpersonal
Fast Learner
Courteous demeanor
Active listening skills
Team builder
Multi-line phone operation proficiency
Excellent communications skills
Telecommunication skills
Quality assurance
Attention to detail
Microsoft Word
Fast Learner
Courteous demeanor
Microsoft Outlook
Office Suite
Fast Learner
Detail Oriented

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Employment

Mercy Medical Center
PBX Hospial Operator
2006 - 2009
Benjamin Enterprises Inc.
Office Manager/First Impressions Director
2002 - 2005
Warrwick Valley Telephone Communications
Engineering assistant/Telephone Operator
1997 - 2002
Started with staffing agency placed in the Engineering department then hired later full time into company as a telephone operator.
Here's Help
Administrative Assistant
1995 - 1997
Staffing agency placed with various companies as administrative support, and clerical support.

Education

Orange County Community College
Masters of Business Administration
1997 - 1998
Central Coast College of Business Data Processig
Accounts Payable/Recievable
1986 - 1987
Monterey Peninsula College
Business Administration
1979 - 1980
Overview  |  Job History  |  Resume/C.V.

Keywords

Call Center
Data Entry
Typing
Bulk Mailings
Virtual Assistant
Customer Service
Email Monitoring
Executive Staff Support
Detail Oriented
Fast Learner
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
Jobs
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0
Total
Milestones
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Reviews
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Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Blackfoxx
Type
Individual
Member Since
February 2010
Elance URL
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Martha Diane H. | Elance

Martha Diane H.