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Dorothy Faye B. | Elance
 
176985602337900
Last Sign-in: Oct 25, 2015

Dorothy Faye B.

Skilled Customer Support
   Philippines
  |   Antipolo, Calabarzon
  |  5:16 am Local Time

Verified Freelancer

Dorothy Faye B.'s identity has been verified.  Learn More

Overview

I have years of working experience in a Multinational BPO environment|Superb Client Support and Office Administration skills|Engineering background|Highly motivated individual with an optimistic attitude|Reliable Internet connection and back up computer

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Portfolio

Electronics and Communications Engineering

Skills (10)

Tested
Customer Service (Call center env.)
My Score
avg
Email Etiquette
My Score
avg
Passed

Service Description

I have been working in a BPO environment for a couple of years already. I particularly handle chat, email and call requests for a multinational IT company. I mostly do office work (contract draft validation, data encoding based from approved contracts) and I have advanced skills with Microsoft Office, Outlook etc. I can assure you that I can do customer service and email handling task. Trust me, I can perform and even exceed the work that is assigned to me.

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Employment

Convergys Philippines Services Corporation
Project Coordinator
2011 - Present

Education

Mapua Institute of Technology - Manila
Electronics and Communications Engineering
2002 - Present
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
blasdorothyfaye
Type
Individual
Member Since
October 2014
Elance URL
Verifications
0
Dorothy Faye B. | Elance

Dorothy Faye B.