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Bernice N. | Elance
 
176985602337900
Last Sign-in: Nov 7, 2014

Bernice N.

Office Support & Customer Service Management
   United States

Overview

Organized and resourceful Professional with 5+ years’ experience in office administration and management. A reliable and devoted employee who can work independently or on a task team. An individual with experience in organizing procedures to get tasks done at hand while keeping a rigorous schedule. Experience in Microsoft Office Suite and other database programs with the ability to learn more as I am a fast learner. Moderate Spanish language speaking and high understanding and reading of the language.

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Skills (10)

Tested
Microsoft Office
Customer Service
Phone Support
General Office Skills
Computer Skills
Microsoft Outlook
Helpdesk
Microsoft Excel PowerPivot
Report Writing
Microsoft Word

Service Description

•Provided document management support of search and dismissal of elevator and boiler violation, filings of elevator applications (minor alterations, amendment filing, modernization and new installation ;) documentation of attendance, absences and emergency information; documentation of supplies, prop and fixture list, order form and update documents.
•Utilized databases and programs to organize and maintain company records.
•Prepared and updated Excel spreadsheets for internal sales comparison to external sales.
•Created and revised systems and procedures by analyzing operating practices, record keeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
•Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
•Ensured operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
•Provides information by answering questions and requests.
•Completed operational requirements by scheduling and assigning administrative projects; expediting work results.
•Contributes to team effort by accomplishing related results as needed.
•Planned, coordinated and managed conference calls and presentations for related on- and off- site meetings.
•Created and maintained a cohesive and productive work environment, ensuring timeliness and efficiency of a high volume and fast...

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Education

Queensborough Community College
Associate of Arts, Early Childhood Education
-
Queens College
Bachelor of Applied Science, Sociology
2013 - Present
Overview  |  Job History  |  Resume/C.V.

Keywords

Logical
organized
interpersonal
problem solving
perseverance and motivation
communication
teamwork
leadership
technical
analytic
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Identity
Username
bniles236
Type
Individual
Member Since
November 2014
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Bernice N. | Elance

Bernice N.