Ideal company is one who recognizes that customers are the primary focus. Proven leadership skills involving managing, developing and motivating teams to achieve their objectives. First-class analytic, design and problem solving skills. Dedicated to maintaining high quality standards.
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• Developed strategies for maintaining network infrastructure
• Participated in strategic and long-range planning for company network services.
• Defined hardware and software standards in conjunction with owners and stakeholders.
• Tested network performance and provided network performance statistics and reports;
• Provide 2nd & 3rd level support for help desk staff on all Windows XP Professional, 2000 Workstation, and Office 2000 issues.
WAN Wide Area Network Diagnosis and Troubleshooting, Administration and Support.
• Perform installation of hardware & peripherals. Provide user support to ensure network access, use and problem resolution.
* Prepares or completes various forms, reports, correspondence, lists, logs, work orders, daily activity reports, monthly progress reports, and other documents.
* Enter, retrieve, review, and modify data; utilizes word processing, spreadsheet, database, computer mapping, and other programs.
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