Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Bonice H. | Elance
 
176985602337900
Last Sign-in: Dec 4, 2016

Bonice H.

Bilingual Customer Service Representative
   Venezuela
  |   Caracas, DISTRITO CAPITAL

Verified Freelancer

Bonice H.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $9

Completely focused on client’s needs, my mission is to provide the most efficient, rapid and satisfactory attention to any individual who requires my services.
Years of experience, passion, dynamism, proactivity, responsibility and punctuality, features that complement each other to provide the highest level of customer service that your company requires.

Read More »

Skills (3)

Tested
English To Spanish Translation Skills Test
My Score
avg
Passed
Spanish Spelling Skills Test
My Score
avg
Passed
Spanish Vocabulary Skills Test
My Score
avg
Spanish Word Usage Test
My Score
avg
Passed
Customer Service Test
My Score
avg
spanish

Service Description

I specialize in providing customized and high quality attention to any kind of customer, through telephone, social networks, in person, chat or email. I handle perfect English language (neutral) and Spanish language (native), and I have experience for all types of companies.

I am an expert in solving problems of any type and also though difficult customers, as they represent a challenge and there is nothing more rewarding than challenges.

My goal is that the customer is not only satisfied after attention provided, but refer us to their acquaintances so that they know your company by your great customer care.

In my hands your CS department is always above standards, at a fair cost and granted satisfaction.


Read More »

Employment

Mundo Sanshoku
General Manager
2006 - 2013
Online Shop for manga, comics, cosplay and geek related products. Worked as the general manager and in charge of imports, exports, shipment handling, customer service, order lists, social...
DHL Express
Trace Agent
2009 - 2010
I was part to the Trace Team, and my main responsibility was to find solutions to all inbound and outbound shipments with any kind of issue or delay. Tasks: - External customer service -...
CANTV
Telemarketing Advisor
2005 - 2005
Outbound sales and technical customer service for broadband home connections.
Overview  |  Job History  |  Resume/C.V.

Keywords

customer service
bilingual
spanish
customer
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
bonh
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
Bonice H. | Elance

Bonice H.