Highly motivated commercially aware team player. I am accurate, conscientious and always keen to take on new challenges. A responsible and reliable individual with an eye for detail and an appetite for hard work. An excellent communicator who is equally as hardworking individually or as part of a team.
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General Office Skills
Microsoft Access Administration
I am 32 years of age, born in Perth, Scotland and a mum of 2. I have 15 years experience in Administration/Secretarial roles. I am efficient, accurate and hard working. I have a National Certificate in Business Administration along with a Distinction Qualification in RSA Word Processing. I have also completed my European Computer Driving Licence Qualification which covers Word, Excel, Powerpoint and Access. I already have extensive experience in using Microsoft Office but I gained the Qualification to enhance my knowledge.
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2006 - 2007
Data Entry, Ordering System Requests for Staff,
Office Move support
Equipment Maintenance / Fault reporting
2005 - 2005
Preparing quotations for spare parts and loan repair units for various aircraft.
Dealing with email enquiries for stock and information on hydraulic motors and pumps.
Liaising with customers and...
Perrys Motor Sales
2004 - 2004
Data entry, bringing new and part exchange vehicles into stock on Kerridge.
Organising with workshop for vehicles to be safety checked, serviced and MOT along with preparing tickets for vehicles...
Total Interconnection Solutions Ltd
2003 - 2003
Answering telephone, typing quotations, sales orders and spreadsheets.
Co-ordinating workflow between departments, amendment of dates for work to be completed.
Controlling shortage, deal with...
Scottish & Southern Energy Plc
Customer Service Advisor
1998 - 2003
Data entry, setting up customer accounts.
Dealing with customer queries by telephone and incoming correspondence.
Routed enquiries, billing and amendment to customer accounts.
1997 - 1998
General office duties, filing, faxing, photocopying and answering telephone.
Spirax Binding (Scotland) Ltd
1996 - 1997
Dealing with incoming and outgoing mail, typing, filing and cold calling.
Preparation for Sales Executive visits, itineraries, travel and accommodation.
Diary management, audio typing
Terminix (Building Preservation)
1992 - 1996
Answering telephone, typing letters, reports and surveys
1987 - 1991