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Brandon Abney | Elance
 
176985602337900
Last Sign-in: Jul 2, 2015

Brandon Abney

   United States
  |   Phoenix, AZ

Overview

As a Technical Account Manager I act as the client's primary point of contact, I directly support all of the clients IT systems, manage new technology implementations, and also advise on IT business issues.

I currently support:
•Windows Server 2000-2008 with Active Directory, Group Policy, Exchange 2003-2010, IIS 6-7, SQL 2000-2005, Hyper-V and Virtual Server, Terminal Server 2003, Remote Desktop Services and Citrix Presentation Server 4.5, Blackberry Enterprise Server Express 5.0, Symantec Backup Exec 10-2010, Symantec AV 8-11
•Multi-site...

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Skills (10)

Tested
Windows Server
Security
Cisco Technologies
VPN
Firewalls
Microsoft Exchange
Network Administration
Networking
Windows XP
Windows 7

Employment

JETA Services
Technical Account Manager
2005 - Present
Provide ongoing support and maintenance of clients' entire IT ecosystems Facilitate client IT projects from design through implementation Ensure client satisfaction with active communication and...
Vinciti Networks
Security Support Technician
2003 - 2005
Resolve SonicWALL VPN and Firewall issues in small and medium business networks Review and update documentation relating to SonicWALL Firewalls Train new technicians with responding to and...
Glendale Community College
Student Computing Commons Assistant
2002 - 2003
Answered students questions about using the GCC computer systems and assisted students with Windows and Office class coursework.
HR Logic
Sr Information Systems Consultant
2000 - 2001
Provide Level 1 and Level 2 desktop support (Windows 9x, NT Server, SCO UNIX) and most Level 1 network support requests (LAN and WAN connectivity, WatchGuard firewall configuration) for 150 user...

Education

Arizona State University, W. P. Carey School of Bu
Bachelor of Science
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
brandonabney
Type
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Member Since
June 2014
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Brandon Abney | Elance

Brandon Abney