Area Tech Support has been providing part-time (scheduled & on-call) IT support in the Chicagoland area for 20+ years. We also provide support via remote desktop, phone, and social media.
Our area of expertise is nonspecific and include: repair, maintenance, management, and administration of all office systems including PC's, tablets, networks, servers, VPN's, and other office peripherals.
Website design/maintenance: luckyplush.com, centralptonews.org, languagequest.org, areatechsupport.com, stealthisdance.com.
Custom applications: our focus is primarily on developing automation tools to replicate manual, error-prone processes.
• Example 1: we developed a custom utility to automate a data tabulation and report generation process that took 6 people 9 days to complete. Using Access/VBA, Excel/VBA and Powerpoint we reduced the process to 1 person in 4 hours.
• Example 2: we converted an 8 hour long weekly process to one click, removing the inevitable and common issue of human error and caught a financial miscalculation which vastly exceeded the cost of the project.
Desktop admin: system optimization, anti-malware, software upgrades, firmware upgrades, error debugging, hardware replacement, full system rebuilds.
Networks: wired and wireless installation and maintenance, router and firewall configuration, VPN's, remote desktop.
Database: design, maintenance, backup and disaster recovery.
Server admin: installation, configuration, migration, and maintenance of Server...
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