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Brenda Agcaoili | Elance
 
176985602337900
Last Sign-in: Apr 9, 2015

Brenda Agcaoili

Customer Service, V.A, Data Specialist, Researcher
   Philippines

Overview

Minimum Hourly Rate $5

I've been in the call center industry for 6-7 years. And I am proud to say that during my stay in the BPO industry I've been very conscious with the quality of my work. I've been promoted as a Case Manager and Escalation Manager because our clients believed that I am suitable for that position, I can multi - task and I can handle stress and complaints in a more positive way, not to mention that I also take it as a challenge. For me stress can lead me to a perfect resolution which I will provide to my customers. I make sure that everything is...

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Skills (3)

Tested
Lead Generator
Appointment Setter

Service Description

I can offer you 110% of quality work for customer service (inbound,outbound and email). I can handle pressure in a good way, I use it as my motivation to finish my work load with quality. I can offer you 100% attendance and good communicating skills plus I'm easy to work with. I'm open to suggestions and feedback. since I've been in the call center for 6 years I know that the things I've learned from them can help me do things easily in this new industry. Looking forward to work with you.

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Employment

Lead Generation Position
Appointment Setter
2015 - 2015
Do outbound calls for previous and new clients to offer free quotation for exterior painting. Set up appointment for my Client.
Teletech
Complaints Manager
2011 - 2013
Handle customer complaints for a Telco company particularly billing complaints. Provide resolutions via email or voice conversation. Manage complaint request via email.
Aegis
Customer Service Representative
2010 - 2010
Calling out potential customers to avail credit card offers. Check out credit score of each customer.
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
V.A
Data Analyst
Researcher
Telemarketer
Cold Calling
Lead Generation
Appointment setter
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  • 12 months
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Identity
Username
Brenda_agcaoili
Type
Individual
Member Since
October 2014
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Brenda Agcaoili | Elance

Brenda Agcaoili