Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Yvonne R. | Elance
 
176985602337900
Last Sign-in: Jun 9, 2015

Yvonne R.

Fits in with the Team - Stands out from the Crowd
   United Kingdom
  |   STOURBRIDGE, West Midlands
  |  10:08 am Local Time

Verified Freelancer

Yvonne R.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $15

"Yvonne is a talented PA, whose common sense approach has been a huge help to us. Her professional, straight-forward manner has made her a pleasure to deal with." Sam Goodwin

Need a dynamic, self-motivated business 'partner' with over 30 years practical experience helping organise executives and businesses to function smoothly and efficiently? Then look no further. My passion is organisation, I just love it.

Trained in both secretarial functions and administrative management with the Institute of Administrative Management, my experience...

Read More »
Mar 27, 2015|Customer Service|Private|Completed
Feb 4, 2014|Other - Administrative Support|Private|Completed
|
3.8
Feb 8, 2013|Other - Administrative Support|Private|Completed
|
4.5
Dec 14, 2012|Virtual Assistant|Private|Completed
|
5.0

View All »

Portfolio

Yvonne J Richards CV
Qualifications Summary
Reference from MEB
Reference - GKN

Skills (10)

Tested
General Office Skills
Office Skills Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
English Spelling
English Spelling Test (UK Version)
My Score
avg
Passed
Event Planning
Event Planning Test
My Score
avg
Passed
U.S. Culture
U.S. Culture and Etiquette Test
My Score
avg
Passed
Computer Skills
English
Knowledge of Microsoft Office

Service Description

Highly organised efficient British PA, fast typist, conversant with most Windows applications i.e. Word and Excel, also databases. Good with accounts on Excel. Qualified shorthand typist and Adminsitrative Manager (IAM) studied office practice, commerce, accounts.

Typing
Shorthand
Email
Reports
Letters
Basic Accounting
Spreadsheets
Travel Arrangements
Diary Management
Events Planning
Administration
Proofreading
Editing

Blogging
Facebook
Twitter
LinkedIn
Google+
Wordpress Sites


Word
Excel
Access (limited)
Powerpoint
Publisher
Wordpress
AWeber
Ebay


Read More »

Employment

Self-Employed
Managing Director
2002 - 2012
2002 - 2005 Pathfinder Paperbacks Co-ordinating publishing professionals with budding writers, whom I also mentored. Closed down as couldn't find sufficient high-quality writers who wanted to...
Town & Country Estate Agents
Weekend Receptionist
2001 - 2001
Weekend receptionist at local estate agents. Booking appointments for viewings, meeting and greeting general public, organisation of contractors to carry out repairs on managed properties. Found...
National Health Service (NHS)
Directors Personal Assistant
2000 - 2000
Working for the Facilities Director of NHS covering four sites. Responsibilities: - Manage administrative function which consists of: daily correspondence, diary and time management, supporting...
QMP Limited
Data Input Clerk
1999 - 1999
Part-time position cleaning the Access data base. Extremely noisy environment being next to the factory, so I left.
Philip Green Educational Limited
Educational Telesales
1998 - 1998
Obtaining on-approval sales from nationwide schools. Pressurised home-based position. We agreed to part company as I wasn't enjoying the role at all.
Cabouchon Europe Limited
Independent Distributor (Marketing Director)
1995 - 1998
Direct sales of fashion jewellery. Achieved Marketing Director status by personal sales and recruiting and motivating a small team. This fitted in very well with looking after the children.
Sugarworks, Stourbridge
Sugarcraft Assistant
1991 - 1992
This position came about because I decided to take sugarcraft classes part-time as a hobby. The owner of the shop saw a lot of potential in me and offered me a position, which I thoroughly...
Hyatt Regency Hotel
Temporary Secretary
1989 - 1991
Long-term contract working in many varied positions, usual secretarial duties. I very much enjoyed the roles of temporary secretary, hence I kept going back to it - it keeps you on your toes, you...
Eliza Tinsley Limited
Secretary to Managing Director
1988 - 1989
All secretarial duties, arranging travel home and abroad, meetings. Complete overhaul of administrative systems at request of the MD.
Midlands Electricity Board (MEB)
Temporary Secretary
1986 - 1988
Long-term contract working for Commercial, Legal, Personnel, Training Departmental Heads as well as in the Chairman's office. Also working for managers in tariffs and legal departments....
Display Tiling Services Limited
Personal Assistant to Sales & Managing Directors
1985 - 1986
All secretarial duties. Fast-paced sales environment, lots of initiative and mail shots. Exhibition work, which involved the organisation of trade stands and attendance at same.
National Health Service (NHS)
Temporary Secretary
1984 - 1985
Secretarial work as contract demanded (I was employed by an agency but worked exclusively for the NHS during this period).
GKN Limited, Management Development Services
Administrative Assistant
1980 - 1984
Secretarial duties, course administration and liaison with high-profile management and business community in UK and Europe. Organisation and attendance at courses including 3-week residential...
Sandwell Metropolitan Borough Social Services
Child Care Officer prom. to Officer to Charge
1977 - 1980
Responsible for: - Welfare of twenty adolescents - Thirteen staff comprising a care and domestic team - Procurement of consumables and household items - Budgetting of clothing allowances and petty...
Evered & Co (Controls) Limited
Secretary to Sales Director
1976 - 1977
All secretarial duties. Lots of minutes, own correspondence, organising meetings and travel as well as looking after the Northern and Southern Sales Representatives.
H Samuel (Jewellers) Limited
Secretary to Merchandising Director
1976 - 1977
All secretarial duties. Letters, reports and monthly newsletter. Arranging travel and accommodation for visiting branch managers. Lots of shorthand.
Greaves (Builders) Limited
Secretary to Company Secretary
1974 - 1975
A varied position working for a number of higher profile managers. All secretarial duties.
Glynwed Computer Services Limited
Admin/Clerk Secretary
1973 - 1974
Lots of variety, all secetarial duties, diary, meetings, letters. Also invoices and reception/switchboard duties.

Education

Institute of Administrative Management
Diploma in Administrative Management
-

Keywords

administration
organisation
project management
web skills
accounts
wordpress
customer service
editing
aweber
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
10
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
BritishPA
Type
Individual
Member Since
February 2009
Elance URL
Verifications
0
Yvonne R. | Elance

Yvonne R.