08/2013 - 12/2013 OFFICE ASSISTANT, LEAF LIFE ARIZONA CASA GRANDE, AZ ?
? Enter new patients into a computer-based software program and follow up using a state regulated website
? Extensive amounts of detailed data entry and verification
? Maintain client relationships
? Compile opening and closing financial
? Induce new patients to travel to clinic from other areas in the Phoenix valley
? Win over patients while selling products over the phone
? Filing, sorting, updating, and creating patient files
? ? ?
Telephone interactions, answering questions, providing navigational directions to the clinic
Usage of multiple computer screens at once Website maintenance
Influence current patients to refer new patients
Create partnerships with other businesses to gain sales
Escorting patients throughout facility
Daily interactions with patients, most suffering from life threatening conditions.
Submitted trouble tickets to proper support technicians?
12/2010 - 11/2012 OPERATIONS CONTROLLER BARKSDALE AFB, LOUISIANA?
? Flexible working varying shifts 24/7 365
? Practiced extremely polite phone etiquette
? Steady flow of inbound calls in reference to special Secret security missions
? Committed to practicing expert customer service with military officers foreign and domestic
? Vast knowledge associating with customers of varying backgrounds
? Made and confirmed reservations for transportation and accommodations for 280 customers
? Maintenance, managing, and...
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