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Brook B. | Elance
 
176985602337900
Last Sign-in: Mar 15, 2013

Brook B.

Content Guru
   United States
  |   Bedford, TX

Overview

Minimum Hourly Rate $20

Experienced in web content and technical writing, I've worked for a Fortune 25 company for 10 years in various content related capacities. I've done a little bit of everything and have experience in audience assessment, persona creation, policy and procedure writing, web content creation, document design, usability testing, content management and knowledge management. Additionally, I have a Master's degree in Technical and Professional Communication and have been an active member of Society for Technical Communication.

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Skills (6)

Tested
Technical Writing
Technical Writing Skills Certification
My Score
avg
Business Writing
Business Writing Skills Test (U.S. Version)
My Score
avg
Resume Writing
Resume Writing Skills Test
My Score
avg
Passed
Creative Writing
Creative Writing Test - Non-fiction (U.S. Version)
My Score
avg
Passed
Content Writing
Process Architecture

Employment

Citicards
Technical Writer - North America Consumer Learning
2006 - 2010
Audience and Needs Assessment, Development of Help Content for multiple audiences, Project Management
Citicards
Collector - Home Depot Credit Services
2003 - 2006
Collections Service Representative specialized in handling of high risk accounts.

Education

Northeast State Technical Community College
A.S.
-
East Tennessee State University
B.A.
-
East Carolina University
M.A.
-
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
brookb
Type
Individual
Member Since
February 2013
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Brook B. | Elance

Brook B.