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Kristine Vergara | Elance
 
176985602337900
Last Sign-in: Nov 6, 2015

Kristine Vergara

Customer Service Expert
   Philippines
Baguio City

Overview

Minimum Hourly Rate $4

Expert Customer Service for eight years. Can handle technical and chat support. Self-starter and can work with minimal supervision.

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Portfolio

Customer service representative for different types of Telstra products.
Customer Service Representative for Sears - a private label credit card by Citi Bank.
Technical Support Representative II for AT&T.
Technical Support Representative II for SBC.
I served as a secretary of a Logistic officer.

Skills (5)

Tested
Customer Service Test
My Score
avg
Chat Support
Call Center Skills Test
My Score
avg

Employment

Teleperformance Philippines Inc.
Customer Service > Order Processing
2012 - 2013
Answered inbound calls in support of customer needs for an Australian based Company. Conveyed in reassuring manner step by step instructions to resolve phone issues. Reviewed issues and audits on...
IBM Daksh Philippines
Customer Service > Customer Service & Support
2010 - 2012
Answered inbound calls in support of customer needs for a private label card in U.S. Conveyed in reassuring manner step by step instructions to resolve phone issues. Reviewed issues and audits on...
Convergys Philippines
Customer Service > Technical Support
2008 - 2009
Supports Home Networking products mainly modems and routers. Helps small business and their IT to connect to the internet. Provide wide range of support in networking for 50 maximum computers and...
Teletech Customer Care Management Philippines
Customer Service > Technical Support
2006 - 2008
(January 2006 July 2006) Engaged in troubleshooting connectivity, email problems and other technical related concerns of DSL clients. Provides fist level of isolation and assistance in solving...
Texas Instruments Philippines Inc.
Administrative Support > Personal Assistant
2005 - 2005
I served as a secretary of a Logistic officer. My responsibilities are but not limited to: - Ensure the product is complete according to product specification - Ensure the product is packed and...

Education

Systems Technology Institute
Bachelor of Science in Computer Engineering
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

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  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
bscoelady
Type
Individual
Member Since
June 2013
Elance URL
Verifications
0
Kristine Vergara | Elance

Kristine Vergara