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Catherine C. | Elance
 
176985602337900
Last Sign-in: Sep 17, 2014

Catherine C.

   Philippines
Davao City
  |  4:49 pm Local Time

Overview

I have routinely handled 300 to 500 customers a day for more than a year. I am very patient especially when dealing with customers and I feel fulfilled after having successfully answered their inquiries or dealt with their other concerns. I have excellent written and oral communication skills. I have my own initiative; I always find ways to improve and to be more effective and efficient in my assigned tasks. I am very flexible; I am used to multi-tasking. I am knowledgeable in Microsoft Office applications and I have very keen attention to...

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Skills (10)

Tested

Employment

Blue Ocean Wireless
Customer Care Officer
2009 - 2010
- Handles customer inquiries, complaints, disputes and follow ups - Creates Trouble Tickets in Net-Q (BOW Database) - Endorses customer concerns to different support groups (Repair & Maintenance,...
Cebu Pacific Air
Customer Service Agent
2007 - 2008
- Checks in passenger upon arrival at the airport - Answers queries of passengers - Ramp Agent reliever - Cashier reliever - In charge of supplies requisition - Certified Trainer for Navitaire...

Education

Ateneo de Davao University
Bachelor of Science in Accountancy
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Overview  |  Job History  |  Resume/C.V.

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Identity
Username
cabebecatherine
Type
Individual
Member Since
September 2014
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Catherine C. | Elance

Catherine C.