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Cristian Alejandro Black | Elance
 
176985602337900
Last Sign-in: Sep 24, 2015

Cristian Alejandro Black

Industrial Engineer. MBA. CRM - B2B - B2C. PM
   Argentina
  |   Buenos Aires, Buenos Aires F.D.
  |  1:27 am Local Time

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Overview

Minimum Hourly Rate $11

Industrial Engineer, process and management control, with experience in technical, commercial and administrative areas in Multinational Corporation and SME, including international experience. Customer Service experience. MBA Marketing. Profesional experience in the following industries:
* Elance Freelance. Software SME. Technical Mannager at DevFactory (7month experience).
* Multinational Automotive. Customer Service at Volkswagen Argentina (7 years experience).
* Family business, SME (Agriculture / Real State). Administrative Assistance at...

Read More »
Sep 20, 2013|Project Management|Private|Completed
Sep 4, 2013|Project Management|Private|Completed
|
5.0
Apr 3, 2013|Project Management|Private|Completed
|
5.0

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Portfolio

7 years experience in Volkswagen Argentina, partner of Volkswagen AG. Customer Service,...

Skills (5)

Tested
English To Spanish Translation Skills Test
My Score
avg
Customer Service Test
My Score
avg
Passed
Office Skills Test
My Score
avg
Negotiations Skills Test
My Score
avg
Passed
English To Brazilian Portuguese Translation Skills Test
My Score
avg
Passed

Service Description

Industrial Engineering, Process Management, Customer Relationship Management (trained in Volkswagen Headquarters at Wolfsburg, Germany). Experience in B2B and B2C. Project Management.

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Employment

DevFactory
Technica Manager
2013 - 2013
Freelance First Experience. As a Technical Manager, being part of the leadership team that works with Senior Executives to help create a world-class delivery organization. Using scientific...
Volkswagen Argentina
Warranty Senior Executive. After Sales
2010 - 2012
As a warranty senior executive, I was responsible for the warranties of all the vehicles that Volkswagen Argentina sold to markets located in Latin America, North Africa and Middle East (including...
Volkswagen Argentina
Product Safety Manager. After Sales
2006 - 2010
Product Safety Manager at VWA Group (VW, AUDI, SEAT). Management control. Coordinate Safety (Recall) and Service Campaigns. Responsible for the Communications with the markets that purchase VWA...
La Fe (Family Business, SME)
Administrative Support
1997 - 2005
Administrative Assistance. Responsible for administrative, bill payments and services. Analysis of administrative and investment services (assessment, statistics and projection). Business training...

Education

Saint Andrews University (Argentina)
Master in Business Administration, MBA
2012 - 2013
Universidad Catolica Argentina
Graduate in Business Negociation
2010 - 2010
Universidad del Salvador
Industrial Engineering Degree
2006 - 2009
Universidad Austral
Industrial Engineering Degree
1998 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer Relationship Management
Process Engineer
Automotive
Multinational Company
SME
Spanish
Brasilian Portuguese
Market Research
Project Management
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
cablack
Type
Individual
Member Since
March 2013
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Cristian Alejandro Black | Elance

Cristian Alejandro Black