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Call Centre Solutions E.A Ltd | Elance
 
176985602337900
Last Sign-in: Feb 8, 2010

Call Centre Solutions E.A Ltd

Go Ahead, You Can Rely on Us!
   Kenya

Overview

Minimum Hourly Rate $6

We provide BPO services such as VOICE (Inbound and Outbound sales, customer service) and Help desk (chat, email), and Content Management and Writing Services (Articles and Academic). We are located in Nairobi, Kenya (GMT +3) and boast a well educated labour force whose native language is English (with a British orientated accent). Our management team have extensive experience in call centres in the UK and US.

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Skills (10)

Tested
English Grammar
Microsoft Word
Call Center Skills
Management Skills
Computer Skills
Microsoft PowerPoint
Telephone Handling
Sales
Editing
Microsoft Excel

Service Description

Call Centre Solutions East Africa Limited is a contact center that provides, BPO (Business processing outsourcing), ITO (Information Technology Outsourcing) and KO (Knowledge Outsourcing). We service small and medium size enterprises in Kenya and globally, with bias to English speaking countries.

WHY US?
• We boast a healthy supply of motivated, college educated and skilled work force.
• We are fluent in English both written and oral. English is a first language in Kenya, and is spoken with neutral accents with a British orientation.
• We are located in a convenient time zone of GMT +3 hence we can work for you round the clock.
• We are more cost effective than traditional outsourcing destinations due to increased costs that some mature markets are facing.
• Our communications and IT networks ensure optimum business outsourcing conditions.


Go Ahead, You Can Rely on Us!

• Data Entry
• List cleaning
• Data transcription services
• Content Development
• Article & Academic Writing
• Live Chat
• E-mail response
• Direct response (infomercials)
• Virtual receptionist
• Online call back response
• Inbound Customer service
• Inbound Telesales
• Outbound Telesales
• Outbound Customer Service
• Appointment Setting
• Market Research
• Customer surveys
• Web based research
• Financial data research


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Keywords

customer service
sales
telemarketing
inbound
outbound
help desk
chat
email
writing
content management
transcription
voice
call centre
call center
Company Snapshot
Sales & Marketing
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Identity
Username
Call_Centre_Sol...
Type
Company
Member Since
March 2008
Elance URL
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Call Centre Solutions E.A Ltd | Elance

Call Centre Solutions E.A Ltd