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Ray Carilimdiliman | Elance
 
176985602337900
Last Sign-in: Jul 5, 2015

Ray Carilimdiliman

To Customer Satisfaction and Beyond.
   Philippines
Cebu City
  |  4:38 pm Local Time

Verified Freelancer

Ray Carilimdiliman's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $3

I have over 10 years of Customer Service experience. I initially started as a Technical Support Representative for an internet service provider back in March 2004. I was promoted to a supervisory role in May 2006 and lead a team responsible in managing and monitoring trouble tickets, work closely with third-party vendors and schedule field tech visits. I also became part of a revenue generation team offering dial-up and broadband internet services.

In April 2010, I moved to a travel account that provides phone support to the clients of an...

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Skills (10)

Tested
Excel
My Score
avg
Customer Service (Call center env.)
My Score
avg
Passed

Employment

Teleperformance Philippines - Cebu IT Park
Recruitment POC
2013 - Present
Teleperformance Philippines - Cebu IT Park
Team Supervisor
2006 - 2013
Aegis Communications Group Inc
Subject Matter Expert
2012 - 2012
PeopleSupport Philippines Inc.
Technical Support Representative
2004 - 2006

Education

University of San Carlos - Technological Center
Bachelor of Science in Computer Engineering
1999 - 2004
Overview  |  Job History  |  Resume/C.V.

Keywords

email
customer service
travel
administration
call center
phone
virtual assistant
technical support
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
caritoch
Type
Individual
Member Since
June 2015
Elance URL
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0
Ray Carilimdiliman | Elance

Ray Carilimdiliman