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Carla Manese | Elance
 
176985602337900
Last Sign-in: Sep 18, 2012

Carla Manese

Expert in Data Encoding, Inbound Email, Formatting
   Philippines
  |   Village East Executive Homes, Cainta, Rizal

Overview

Minimum Hourly Rate $7

Worked as a Virtual Assistant / Customer Service Coordinator
* Sending email reply to client ( daily basis )
* Transcribe videos
* Update CRM
* Data Encoding - Convert pdf to excel or word document, updating data base, anything that needs to be transferred to another file.
* Formatting Excel Files
* Creating Power point presentation

Read More »

Skills (8)

Tested
Expert in data encoding
Expert in formatting list in Excel file
Inbound email repersentative
Expert in research
Expert in Msword document
Expert in Transcribing audio file
Expert in Powerpoint presentation
Excellent in good customer service

Employment

IBM Business Solutions Inc
Team Leader
2007 - 2010
Ø Provide resolution to VIP's (Managers, District Managers, HR Managers, and VPs) queries in the Pharmacy industry (employee's payroll, benefits, etc.) Ø Escalate and resolve issues of employees...
IBM Daksh
Customer Service Representative
2005 - 2006
Ø Assist and resolve customer’s phone, mobile, internet inquiries and issues. Ø Escalate issues that need to be handled by another level. Digitel Philippines / Suncellular (Mobile Phone Service)...

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  • 12 months
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Identity
Username
CarlaManese
Type
Individual
Member Since
May 2012
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Carla Manese | Elance

Carla Manese