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Carla Jennifer Tolentino | Elance
 
176985602337900
Last Sign-in: Jun 10, 2014

Carla Jennifer Tolentino

Telesales Expert/B2B B2C Telemarketing/Data Entry
   Philippines
  |   Quezon City, Metro Manila
  |  5:46 pm Local Time

Verified Freelancer

Carla Jennifer Tolentino's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

Goal: To aggressively prospect, maximize sales, provide exemplary customer service and squash the competition

Dependable - more than 7 years with zero sick days and zero tardiness.
Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base.
Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.
Tenacious...

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Sep 26, 2013|Telemarketing|Private|Working
|
1.0
Jun 5, 2013|Lead Generation|Private|Completed
May 31, 2013|Lead Generation|Private|Working
May 15, 2013|Telemarketing|Private|Working

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Skills (9)

Tested
Order processing
CustomerService
Salesforce
Sales
VoIP
Account Management
Customer Service
Data Entry
Microsoft Office

Service Description

Experienced in handling high-level type of sales engagements. Able to confidently communicate with key decision-makers in order to close the sale.
Answered inbound calls and created customers accounts and walked them through the website.
Sent emails to customers regarding the company, and setup a username and a password for the clients so they can check the website.
Helped clients in choosing the best plan for their company.
Worked under pressure and met demanding deadlines.
Exceeded agreed sales volume targets per week/month.
Reviewed each client's account history and answered questions.
Provided daily, weekly, monthly reporting to management of all sales activities.

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Employment

RingCentral Inc
Level 3 Sales Specialist / Account Manager
2008 - 2011
Made outbound calls to US consumers. Consistent top performer. RingCentral is a cloud-based business phone systems. -Top sales performer -Manage orders -Hit monthly goals/quota -Help facilitate...
ICT Marketing Inc (WAMU, HSBC and CITIBANK)
Sales Representative
2006 - 2008
Made outbound calls to US consumers. Consistent top performer. Washington Mutual Credit Card Acquisition = Calling customers to purchase additional products like Identity Theft program. Calling...
Banco de Oro Philippines
Credit Card Specialist
2006 - 2006
Responsible in credit card application. Collections Calling customers for some missing documents SALES Applications for: Balance transfers Easy Cash / Easy tuition application Missing Documents

Keywords

My Snapshot
Sales & Marketing
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
6
Total
Milestones
Hours
Reviews
1.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
carlatolentino
Type
Individual
Member Since
August 2011
Elance URL
Verifications
0
Carla Jennifer Tolentino | Elance

Carla Jennifer Tolentino