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Carleton Atwater | Elance
 
176985602337900
Last Sign-in: Mar 5, 2012

Carleton Atwater

Experienced Writer and Customer Support Expert
   United States
  |   Jamaica Plain, MA
  |  2:19 am Local Time

Overview

Minimum Hourly Rate $15

Experienced writer with a masters in English from Boston College. I've worked as writer and editor on several popular websites and served as a writing tutor for foreign college students. I've been doing freelance writing for several years and I'm excited to get started on Elance. I specialize in the following areas:
-Technology and Gadgets
-Food and Beer
-Arts and Entertainment

I'm also an expert on online customer service, having created and maintained a emerging ecommerce product's support system. See my portfolio for more on my approach...

Read More »
Sep 2, 2011|Other - Writing Services|$75|Completed
May 16, 2011|E-books and Blogs|$50|Completed
|
4.9

View All »

Portfolio

Article for Splitsider.com on the history and influence of sketch comedy show Kids in...
Article on underground rock concerts in the Boston Area
In this article for Beeriety.com I discuss the 5 beers who have had the most influence...
In this article for Beeriety.com I describe the traditional style of beer known as Cask...

Skills (4)

Tested
English
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
U.S. English Basic Skills Test
My Score
avg
Online Writing
Online Article Writing and Blogging Test (U.S. Version)
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Academic Writing

Service Description

I only take on a few jobs at a time so I am able to devote my full attention to them.

-Available over the phone, email and IM if you have any questions or concerns about the status of the project.
-Complete moneyback guarantee
-Quick turnaround time.


Read More »

Employment

Swap.com
Customer Support Specialist
2011 - Present
- Crafted new customer support system for emerging ecommerce web product - Responded to daily customer support tickets and performed necessary account management - Composed detailed and accessible...
Splitsider.com
Contributing Writer
2010 - 2011
Wrote and edited original content for comedy news blog in the Awl network.
Beeriety.com
Contributing Editor
2009 - 2011
Wrote and edited original content for craft beer blog and news website. Conducted research and interviews with craft beer professionals. Maintained site's online presence with subscribers through...
Pearson Education
Asst. Rights Editor
2009 - 2011
Researched and acquired 3rd party material for use in custom textbooks. Prepared financial reports and project spending spreadsheets. Worked with other departments to maintain development...
Boston College
Writing Tutor
2007 - 2009
Taught writing skills and habits to students. Worked with students individually on their writing. Edited student's assignments and essays.

Education

Boston College
Masters of Arts, English
2007 - 2009
Northeastern University
Bachelor of Arts, English
2002 - 2007

Keywords

writer
blogger
customer support
editing
customer service
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
1
0
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Milestones
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Clients
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Identity
Username
CarletonA
Type
Individual
Member Since
June 2009
Elance URL
Verifications
0
Carleton Atwater | Elance

Carleton Atwater