Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Carlota G. | Elance
 
176985602337900
Last Sign-in: Sep 19, 2015

Carlota G.

Editor/Proofreader, Data encoder
   Philippines
  |   General Trias, Calabarzon
  |  8:49 am Local Time

Overview

Minimum Hourly Rate $5

I am very familiar with the English language (grammar, spelling, punctuation, etc.). I have been exposed to editing during my college days. I worked in a call center for almost 7 years where I was exposed to different types of people with different cultures. I am very particular with the quality of work, meeting deadlines, and executing tasks by the book.

Read More »

Skills (8)

Tested
Transcription
Call Center Skills
Customer Service (Call center env.)
My Score
avg
Passed
Clerical Skills
Chat Support
English Grammar
English Spelling and Grammar
My Score
avg
Passed
Data Encoding
Data Entry
Editing
Editing/Copy Editing
My Score
avg

Employment

RMH Teleservices Asia Pacific Incorporated
Customer Service Representative
2012 - 2013
Handled inbound calls for benefit and medical claim inquiries. Investigated medical claims, and recommended them for payment/ adjustment if proven that the bill was paid or denied in error.
Convergys Philippines Services Corporation
Collection Specialist
2010 - 2012
Handled inbound and outbound calls for credit card members explaining the bills and collecting their balance. Offers payment arrangements to customers with financial difficulties to help them pay...
Affiliated Computer Services
Personal Benefits Representative
2010 - 2010
Handled inbound calls for company employees explaining their health and insurance benefits. Also handled open enrollment to help them choose the health plan and insurance plan they need for the new...
APAC Customer Services Incorporated
Customer Service Representative
2007 - 2009
Handled inbound calls for benefit and medical claim inquiries. Investigated medical claims, and recommended them for payment/ adjustment if proven that the bill was paid or denied in error.

Education

Pamantasan ng Cabuyao
Bachelor of Secondary Education Major in English
-
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
carlota_gana27
Type
Individual
Member Since
April 2014
Elance URL
Verifications
0
Carlota G. | Elance

Carlota G.