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Caroline D. | Elance
 
176985602337900
Last Sign-in: Apr 17, 2014

Caroline D.

Good quality work by native English speaker
   United Kingdom
  |  12:42 am Local Time

Verified Freelancer

Caroline D.'s identity has been verified.  Learn More

Overview

I have spent 12 years in Istanbul, Turkey between 2001-2013 where I worked for an online travel agency in both operations as the customer care manager and B2C marketing as the social media community manager. Both roles gave me invaluable experience with problem solving as well as the opportunity use my own initiative.

With regards to writing, my experience covers web 0-2 content, blog posts, articles on any given subject, product descriptions as well as sales content and general web content including hotel descriptions, terms & conditions,...

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Apr 6, 2014|Other - Sales & Marketing|Private|Working
Mar 4, 2014|Other - Sales & Marketing|Private|Completed
Mar 4, 2014|Other - Sales & Marketing|Private|Completed
|
5.0
Feb 6, 2014|Other - Sales & Marketing|Private|Completed
|
5.0

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Skills (10)

Tested
English
Customer Service
Customer Service Test
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Passed
Online Writing
Online Article Writing and Blogging Test (UK Version)
My Score
avg
Passed
Telephone Handling
Telephone Etiquette Certification
My Score
avg
Passed
Content Moderation
Email Handling
WordPress
Knowledge of WordPress 3.1 Skills Test
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
Social Networking

Service Description

As a Virtual Assistant I have experience with;

Screening e.mails - Checking main accounts, handling or re-directing messages which require personal attention. This can reduce your e.mail load by 90%

Booking travel- I can handle all of the details, including airline reservations, hotels, car rental, etc

Confirm appointments and manage the calendar

Other projects which do not need a physical presence.


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Keywords

Travel
Product reviews
Blogging
WordPress
Customer service
Virtual assistant
Research
Website content
Social Media
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
CarnabyStreet
Type
Individual
Member Since
September 2011
Elance URL
Verifications
0
Caroline D. | Elance

Caroline D.