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Carolina R. | Elance
 
176985602337900
Last Sign-in: Sep 30, 2014

Carolina R.

Service Improvement Consultancy Services
   United Kingdom
  |   Brighton, East Sussex

Verified Freelancer

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Overview

Minimum Hourly Rate $100

QMS specialises in providing services to help improve the way you do business and live your life. Using our unique methodologies, we will analyse your business processes and life strategies, and help you improve through the following channels:

Six Sigma Services- Training & Project Development
ITIL consultancy Services & Training
Web development & Maintenance
NLP training & Development
Change Management
Business Strategy, Planning and Development
LinkedIn Profile uk.linkedin.com/in/carolinarodriguez7/
http://www.carolinarodriguez.co.uk

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Portfolio

Fist Development Logo for Quality Management Solutions in 2000- when the company and...
To View the site go to www.qms-ltd.com
To view the site visit www.helentinner.com
To view the site visit www.smartecoliving.com

Skills (10)

Tested
Lean Consulting
English-Spanish Translation
Spanish-English Translation
change management
Video Editing
Project Management
Microsoft Visio
Photography
French
Linguistics

Service Description

Background Profile
Carolina Rodriguez
Experienced senior management consultant, certified Six Sigma Black Belt, ITIL Management and NLP Master Practitioner, with over 7 years experience driving improvement,
re-engineering change management programmes. I have actively lead as a consultant several high profile cross-functional projects identifying/recommending process re-engineering improvements and cost saves, I have also developed Six Sigma deployment strategies, Change Management programmes and provided support and training to a variety of project teams with in organisations which included American Express, Sun Microsystems, Credit Suisse First Boston, Citigroup, Vodafone,O2, Bank of America and for Quality Management Solutions Customers.(e.g -PITO, Proxima, Nestle, and Partnership in Care,CPS).

During these projects, I have served in a variety of roles (Project Manager, Six Sigma Black Belt, Service Deliver Consultant, Project Lead, Subject Matter Expert, Technical developer, Project Manager, Change manager ) and applied and followed a variety methodologies (AEPM, Method/1, Six Sigma, Lean, ITIL, Prince2, NLP) Further, these methodologies have given me exposure to a variety of tools - Process flows, Fishbone, Histograms and Hypothesis testing, control charts, and CBA analysis.

One of my major strengths is my ability to communicate and knowledge share at all levels in different languages (English, Spanish & French).

Expertise and Strengths

- Leadership and Team...

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Education

University Jose Maria Vargas
Architecture Certificate and Diploma
1987 - 1990

Keywords

lean Six Sigma
NLP
Service Improvements
Training
Presentations
Business Coach
Project management
Change Management
Communications
business analyst
My Snapshot
Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
carolinapark
Type
Individual
Member Since
January 2007
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Carolina R. | Elance

Carolina R.