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Carol Collier | Elance
 
176985602337900
Last Sign-in: Nov 11, 2014

Carol Collier

   United States
  |   Collegeville, PA

Overview

Creative, detailed-oriented software analyst with a professional attitude and 20 years of experience working with law firms on desktop upgrades, MS Word customization, and document production.

Areas of expertise:

Professional and helpful when interacting with clients and co-workers
Experienced writing functional specifications for software design
Highly knowledgeable about MS Word, document production and automation
In-depth knowledge of advanced Word features (Templates, AutoText, Styles, VBA)
Keen troubleshooting skills via...

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Skills (10)

Tested
Microsoft Word Expert
Document Management
Hands-on Training
Software Documentation
Knowledge Management
Technical Writing
Microsoft SQL Server
Microsoft Office
Project Management
Help Desk Support

Employment

Litera Corp.
Innova Product Manager
2010 - Present
As Product Manager for Innova, I: Lead team of developers in the Ukraine to design Innova, a Word add-in and SQL database product. Ensure quality and stability of software and solicit client...
SoftWise Corporation
Director of Client Services
2006 - 2010
Managed technical operations of a legal software company and coordinated information between the Development Team, Help Desk Team, our partner channel and our clients. Managed the Help Desk,...
Collier Consulting Services, Inc
Desktop Applications Consultant
2000 - 2005
Desktop implementation lead for law firms. Projects required the ability to meet aggressive deadlines, take ownership of difficult technical issues, and juggle many tasks. Developed PC images,...
The LAN Company, Inc.
Desktop Applications Specialist
1994 - 2000
Serving law firms in the Northeast, worked as an Applications Specialist for large scale desktop upgrades involving Document Management Systems for law firms. Designed templates and forms in MS...

Education

University of New Hampshire
B.A.
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
CarolZelda
Type
Individual
Member Since
November 2014
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Carol Collier | Elance

Carol Collier