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Catherine L. | Elance
 
176985602337900
Last Sign-in: Mar 7, 2015

Catherine L.

Experienced CSR and Writer
   Canada
  |   Sydney Mines, Nova Scotia

Overview

Minimum Hourly Rate $10

Are you looking to hire someone who is enthusiastic, professional, and friendly? If so then you've found the perfect candidate!

I am a goal-oriented, punctual and self-motivated individual. I enjoy helping others, and am always willing to go above and beyond for my clients. I have exceptional written skills and oral skills. I am familiar with Microsoft Office products, as well as salesforce.com and I have extensive knowledge about customer relations. I have received a large amount of praise/recognition from teachers, mentors, supervisors,...

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Skills (10)

Tested

Service Description

I am able to provide numerous types of writings as well as exceptional customer service.
For several years I worked as a customer service representative for a small, U.S. based. My responsibilities included, calling new customers to welcome them to the company, answering inbound customer calls and emails (technical support, billing inquiries, product inquiries, etc.), retaining current customers, pitching promotions to customers, and placing orders (new customers and existing customers).

In my spare time I write blog articles for my personal blog and poetry. In the past I won an award for a poem written about World War II. I have always been a fairly excellent writer and can also offer you articles on various niches, product reviews, blog posts, etc.

If you have any questions about my previous experience or would like to know more about me, do not hesitate to ask.

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Employment

UpSource Inc.
CSR/Email Agent
2008 - 2013
Overview  |  Job History  |  Resume/C.V.

Keywords

customer service
CSR
write
proof read
blog
article
mobile phone
english
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  • 12 months
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Identity
Username
catherinemelissa
Type
Individual
Member Since
March 2015
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Catherine L. | Elance

Catherine L.