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Cazh Michael P. | Elance
 
176985602337900
Last Sign-in: Jul 3, 2015

Cazh Michael P.

Efficient, Honest, Reliable, Customer Service
   Philippines
  |   Caloocan City, Metro Manila
  |  7:45 am Local Time

Verified Freelancer

Cazh Michael P.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $6

Efficient, Honest, Reliable and Excellent customer service is what I provide. In years of being an Elance freelancer, I only got nothing but positive feedbacks.

I have been in a BPO company before for several years and been dealing with inbound calls coming from the United States assisting customers with their billing and general product inquiries as well as basic technical troubleshooting steps. I posses a high level of commitment and was trained to multitask, provide excellent customer service and easily adapt to new environment because...

Read More »
May 8, 2015|Other - Data Science|$55|Completed
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5.0
Sep 20, 2014|Data Entry|$322|Completed
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5.0
Feb 1, 2014|Customer Service|$5,986|Working
Dec 6, 2013|Email Marketing|$2,356|Completed
|
5.0

View All »

Portfolio

Skills (10)

Tested
Customer Service
Call Center Skills
English
Computer Skills
Email
General Office Skills
administrative tasks
Data Entry
Invoicing
payroll

Service Description

Excellent Customer Service
Possesses a high level of commitment
Ready to work in fast paced and multi-cultural work environment
Highly motivated and workaholic
Team player
Excellent written and verbal communication skills, with an eye for detail
Very versatile and can work efficiently whether independently or in a team with minimum supervision
Communicate effectively with individuals/teams
Has used several tools including
MS Office (Outlook, Excel, Word, Powerpoint, etc), Zoho CRM (including docs, email, sheets, invoice), Dropbox, Google Apps (including mail, calendar, drive, search, maps), Quotewerks, Skype Call, Xlite(softphone), Zoiper, MYOB.

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Employment

Convergys Services Philippines
Customer Service Specialist
2009 - 2012
Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. Responsibilities include...
ePLDT Ventus
Customer Service Representative
2009 - 2009
Assist credit cardholders regarding their requests, inquiries and problems. Already handled customers from mass market to mass affluent and elite cardholders.

Education

AMA Computer University
Bachelor of Science in Information Technology
2004 - 2008

Keywords

Customer Service
Virtual Assistant
Data Entry
Hootsuite
Zoho
Invoicing
LinkedIn
Social Media Marketing
Quotewerks
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
cazhmichael
Type
Individual
Member Since
January 2013
Elance URL
Verifications
0
Cazh Michael P. | Elance

Cazh Michael P.