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Crystal B. | Elance
 
176985602337900
Last Sign-in: Apr 16, 2014

Crystal B.

Providing Fresh Virtual Assisting Solutions
   United States
  |  8:57 pm Local Time

Verified Freelancer

Crystal B.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $12

I am an experienced entrepreneur who understands the hard work and perseverance that goes into running your own business. I also understand that passion, creativity and innovation are what drive people like myself. Throughout the trials, we persevere. Nonetheless, If we're smart enough, we understand asking for help is the first step of growth-if one wants to grow, one must humble oneself enough to admit when an extra pair of hands is needed. That is my role as a virtual assistant-to provide fresh, quality solutions to your business.

Read More »
Apr 5, 2014|Customer Service Project Management|Private|Working
Mar 26, 2014|Customer Service Project Management|Private|Completed
Dec 30, 2013|Virtual Assistant|Private|Working
Jun 19, 2013|Virtual Assistant|Private|Completed

View All »

Portfolio

Writing Sample, Power Point Sample
https://docs.google.com/present/edit?id=0AW85mMfzEA3RZG5ycjc2el8weDR4NmtxY3A
Spreadsheet-Schedule
This post expresses my love and admiration of small businesses and the principles they...
This is a sample template repsonse to a customer concern
The value of the customer
Travel Itinerary Template-keeping you organized on the go!

Skills (10)

Tested
General Office Skills
Office Skills Test
My Score
avg
English-Brazilian Portuguese Translation
English To Brazilian Portuguese Translation Skills Test
My Score
avg
Passed
Management Skills
Email
Customer Service
Customer Service Test
My Score
avg
Passed
Microsoft Word
English Grammar
Microsoft PowerPoint
Computer Skills
Knowledge of Microsoft Office

Service Description

Appointment management
Budget creation
Business diary management
Calendar management
Customer service
CRM-Zoho and related programs
Email management
Data entry
Expense tracking
Invoicing
Google documents
Microsoft-Word, Excel, Outlook, PowerPoint
QuickBooks
Research
Social media management
Supply ordering and delivery coordination
Travel arrangements –price comparing, conference rooms, personal stays, reservation confirmation



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Employment

Fresh Start Services
Owner
2010 - Present
I am currently the owner of a small business that provides commercial and residential cleaning solutions and commercial renovations. I have become proficient in office management, customer service,...
Home Vitality Care
Office Assistant
2010 - 2012
In this position I covered a variety of duties. I handled calls that consist of current clients, potential clients, employees,applicants and telemarketers. I also took care of the application...

Keywords

administrative
virtual assistant
small business
customer service
travel arrangements
portuguese
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
4
2
30
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Cbell10
Type
Individual
Member Since
April 2011
Elance URL
Verifications
0
Crystal B. | Elance

Crystal B.