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Corie B. | Elance
 
176985602337900
Last Sign-in: Oct 9, 2014

Corie B.

   United States
  |   Milpitas, CA

Overview

I have a passion for Social Media and Social Networking. I love to interact with customers within the Online Community and through Facebook, Twitter, LinkedIn, Amazon etc. I take pride in assisting and fixing any technical issues they may have as well as make sure our brand is positive.

I have a diverse background with gaming and finance applications, with subsequent ability to interface effectively with diverse users, through multiple channels, Social Media, Facebook, Twitter.
I continually strive to identify opportunities for improvement...

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Skills (10)

Tested
Social Media
Customer Support
Community Management
Customer Service
Management
Time Management
Salesforce.com
CRM
Teamwork
Start-ups

Employment

Intuit
Sr. Supportability Specialist
2011 - 2014
Provided end-to-end customer support for QuickBooks Online (QBO) apps, including managing beta testing ahead of product launch. Monitored Social Media Facebook, Twitter, and Amazon user reviews and...
Rivet Games (formerly FooMojo, Inc.)
Sr Customer Support Lead
2010 - 2011
Serviced customer base of 9 million+ users, working with customers by phone and through support tickets to resolve issues. Handled all escalated issues. Enforced terms of service site-wide,...
San Mateo County Probation Department
Group Supervisor
2001 - 2006
Extra Help Led a team, which provided care, safety, and security of minors in custody. Supervised daily activities of minors in confinement, as well as unstable minors. Trained staff on new...

Education

San Jose State University
Bachelor
-
Overview  |  Job History  |  Resume/C.V.

Keywords

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  • 12 months
  • Lifetime
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Identity
Username
cburley00
Type
Individual
Member Since
October 2014
Elance URL
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Corie B. | Elance

Corie B.