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Ma. Cecilia Martinez | Elance
 
176985602337900
Last Sign-in: Jul 15, 2015

Ma. Cecilia Martinez

travel and customer service expert
   Philippines
Las Pinas
  |  6:35 pm Local Time

Verified Freelancer

Ma. Cecilia Martinez's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

I worked in a hotel and airline/travel agencies for over 10 years. I handle customer service via phone call, email and chat. I also do travel planning, giving advise to travellers, and end of the reports.

My work objective is use my knowledge and skills that will be beneficial to the company.

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Skills (10)

Tested
Customer Service
My Score
avg
Passed
Email Etiquette
My Score
avg
Passed

Service Description

Customer Service via call, email or chat, Virtual Assistance, Travel Expert and Managing social networks.

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Employment

InterGlobe Technologies
Travel Service Associate/Webjet Australia
2012 - 2013
I handles Australian Travel Agency website as customer service/travel specialist. Taking calls, chat and email are my main task for this job. I also do end of the day report and manage to handle...
People Support
Travel Specialist/Expedia Travel
2011 - 2012
Teletech
Travel Service Expert/United Airlines
2005 - 2011
Advanced Contact Solutions
Travel Specialist/US Airways
2002 - 2002
I handled customer service and reservations for US Airways.

Education

San Sebastian College Recoletos
BS Hotel and Restaurant Management
1998 - 2002
Sacred Heart Academy
Secondary and Primary School
1988 - 1998
Overview  |  Job History  |  Resume/C.V.

Keywords

Virtual Assistant
travel agent
travel expert
customer service
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
cesmmartinez
Type
Individual
Member Since
April 2015
Elance URL
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Ma. Cecilia Martinez | Elance

Ma. Cecilia Martinez