As an outbound and inbound representative, with 10 years of BPO industry experience, I highly considered myself medium of communication between the client and costumers through the use of telephone to sell or promote services and products by getting the attention of a customer at the beginning of a call and making a sales pitch or call assistance.
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My tasks may vary from industry to industry, as a freelancer, but the aforementioned core responsibilities, activities and competencies apply to the majority of my telemarketing and inbound...
I have 10 years of call center experience, and my most recent as a Sales Supervisor in an outbound and inbound home based . I had have worked as a sales supervisor for 2 years.
Paragon BPO (Accounts Developer/Operations Manager) - 2014
BPO Telequest (CSR – Outbound Assistant Team Leader - Survey Campaign) – May 2011 to November 2011
Exponent 7 Solutions, Inc. (Team Leader - Diabetes, Solar Panel, Directv and Pharmaceutical campaign) – December 12, 2010 to March 27, 2011
Ascend Asia Interface (Team Leader - Travel and Tours campaign) – March 2010 to October 2010
Panasiatic Solutions (TSR - Orange Telecom) – December 2009 to February 2010
Transcom Philippines. (CSR/TSR - Comcast Cable) – December 2, 2008 to September 2009
Teleperformance (Escalations Department - Priceline.com ) – June 2007 to September 2008
Teletech Iloilo (CSR - TMobile USA) – February 2006 to May 2007
Global Mega Communications, Inc. (Outbound Agent - Loans,Dishnetwork) – August 2006 to May 2007
PLDT Ventus (TSR - Direct TV) -September 2005 - June 2006
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Exponent 7 Solutions, Co.
Sales Team Leader
2011 - Present
Handled Diabetes campaign, Pharmaceutical campaign, Directv, Home Improvement, Medical Alert System, and Solar Panel