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Charissa Fraites | Elance
 
176985602337900
Last Sign-in: Jul 9, 2014

Charissa Fraites

Customer Service EXPERT
   Saint Kitts And Nevis
  |   Sandy Point, St.Annes
  |  10:18 pm Local Time

Verified Freelancer

Charissa Fraites's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

After many years of working directly with US and Canadian companies in the telecommunications setting, I am a past call centre employee who have now . Ihave over 10 years call centre and customer service experience My past experience and success indicates strengths in speaking to people as I come from a call centre working environment which required me being focused on several duties at hand/expediency, playing leadership role within the centre and solving customers and fellow employee problems.

If you are looking for the person that...

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Dec 6, 2011|Customer Service|$80|Completed
|
5.0
Nov 15, 2011|Data Entry|$25|Completed
|
2.3
Nov 8, 2011|Customer Service|$100|Completed
|
5.0
Sep 27, 2011|Data Entry|$35|Completed
|
4.0

View All »

Portfolio

Skills (8)

Tested
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
Computer Skills
Computer Skills Test
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
office administration
teamleader
U.S. Culture
U.S. Culture and Etiquette Test
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Transcription

Service Description

I offer professional and reliable Customer service and or customer care. I also offer call center services to include quality assurance, script writing, metric monitoring, coaching and training. I can also handle back office, order processing, email handling and online chat.

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Keywords

Call Center Supervisor
Customer Service Specialist
Typing
Transcription services
Email handling
Online chat
Telephone answering
Order processing
back office
Call centre
quality assurance
My Snapshot
3
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
Hours
Reviews
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Clients
Total
Repeat
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Identity
Username
cfraites
Type
Individual
Member Since
August 2011
Elance URL
Verifications
0
Charissa Fraites | Elance

Charissa Fraites