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Patricia Marie S. | Elance
 
176985602337900
Last Sign-in: Dec 4, 2015

Patricia Marie S.

Virtual Assistant/ Web Developer
   Philippines
  |   arayat, pampanga
  |  5:49 pm Local Time

Verified Freelancer

Patricia Marie S.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $7

Knowledge in Adobe Photoshop,Dreamweaver, HTML, CSS & WordPress.
I can create landing pages and advertisement banners
If you need a Virtual Assistant I can also help you handle your online business.
I can do the work and deliver results.
Customer Support Expert in handling calls and emails.
I worked in the call center industry or (BPO) for almost 6 years
Strong written and verbal communication skills
Fast Learner (Easy to adapt) and can work independently

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Portfolio

This is a sample affiliate store I created/setup in Wordpress for a client using...
http://catsupplyhq.com/
Simple Web design from Wix.com And Wordpress
http://zerofourfivetattoo.wix.com/zerofourfivetattoo
Saving the customers from cancelling out their services and call monitoring making sure...
Responding to customer's billing and account inquiries. Perform basic troubleshooting...

Skills (10)

Tested
Call Center Skills Test
My Score
avg
Time Management
My Score
avg
Project Management
My Score
avg
Email Etiquette
My Score
avg
Customer Service Test
My Score
avg
Passed
U.S. English Basic Skills Test
My Score
avg
Passed
English Grammar
My Score
avg
Passed

Service Description

-I'm a Virtual Assistant for Enlinet LLC. My job scope is Internet Marketing (Affiliate Marketing). We handle PPV campaigns, creating landing pages, managing social media accounts e.g. Pinterest, creating websites like Datafeed Sites, WordPress and more. I have basic knowledge on HTML, CSS, Javascript and JQuery.

-My first home based job is at AAHomeshoring Philippines. I worked as an Inbound Sales Representative for one year.

- Work as a General Customer Service Representative for T-Mobile USA handling billing and basic troubleshooting for handset devices.

-For 2 years, I handled credit card collections for 3 to 4 months delinquent accounts from Capital One United States

-Promoted after a year as a Quality Assurance Representative under Retention Department

-Worked as a Customer Service Representative under Retention/Cancellation Department for an Internet Service Provider in the United States (United Online).


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Employment

Enlinet LLC
Virtual Assistant
2012 - Present
AA Homeshoring
Homebase Inbound Sales Representative
2011 - 2012
TELETECH
Customer Service Representative with up selling
2009 - 2011
IQOR Clark
Collection Specialist for US Credit Card
2007 - 2009
Sutherland Global Services
Retention Agent For ISP Account
2006 - 2007

Education

HOLY ANGEL UNIVERSITY-
Business Administration Major in Legal managemen
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

virtual assistant
customer service representative
chat support
blog writing customer service
collections
quality analyst
internet marketing
graphic design
programming
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Total
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Clients
Total
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Earnings
Private
Private
Total
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Identity
Username
chaicanlas26
Type
Individual
Member Since
April 2011
Elance URL
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Patricia Marie S. | Elance

Patricia Marie S.