I've been in the bpo industry as a Customer Service Rewpresentative for 8 yrs. I was particularly in financial accounts, mainly credit cards (HSBC and GE capital), so I'm used to handle different types of customers and their needs.
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »