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Chantille R. | Elance
 
176985602337900
Last Sign-in: Aug 7, 2015

Chantille R.

Data Entry | Admin Support | Customer Service
   Philippines
  |  6:36 am Local Time

Verified Freelancer

Chantille R.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

I have been in the call center industry for 4 years and have developed the skills in the area of customer service, market research and telemarketing. I can do cold calling, business email handling and attending to customers' needs via phone or email. I have an excellent communication and multitasking skills.

I am very dedicated in completing all tasks given to me. I am a goal-oriented person and I make sure I finish the project ahead or on time. I can do multitasking which I learned from my previous jobs. I have a sense of responsibility...

Read More »
Oct 28, 2014|Data Entry|Private|Completed
|
5.0
Sep 16, 2014|Data Entry|Private|Completed
Sep 4, 2014|Data Entry|Private|Completed
|
3.9
Jun 22, 2014|Data Entry|Private|Completed
|
4.9

View All »

Portfolio

Using 5 Macros to easily format the Word file as specified by the client for faster
Researching information specified by the client. Drafting, organizing and formatting...
Manual conversion
Building a list and collecting information from specified websites as requested by the...

Skills (10)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Microsoft Excel
Microsoft Excel 2007 Test
My Score
avg
Microsoft Word
Microsoft Word 2007 Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Passed
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
English
U.S. English Sentence Structure Test (For Writing Professionals)
My Score
avg
Microsoft PowerPoint
Computer Skills
Computer Skills Test
My Score
avg
Passed

Service Description

Administrative Task:
- Data entry
- Data collation
- Data conversion (PDF to Word/Excel)
- Web Research
- Data extraction using Facebook Power Editor

Customer-Service Related Tasks:
- Customer Service
- Telephone Handling
- Data Management through Salesforce
- Ticket Handling using Zendesk

Read More »

Employment

Freelance
Freelancer
2012 - Present
RareJob Incorporated
Online English Tutor
2011 - Present
Teaching English language to Japanese students from beginner to advance level on grammar, pronunciation, vocabulary, reading and listening comprehension and fluency skills. Different online...
ABP International
Independent Telemarketer/Web Researcher
2010 - 2011
Hired directly by the CEO, responsibilities involved handling US-based B2B outbound cold calls for online and site events/presentations hosted by the company; sending email invitations to clients...
Etelecare Global Solutions
Customer Service Associate
2009 - 2009
Received inbound calls for a VOIP US client with responsibilities which include managing customerís accounts (plan change or billing/information inquiries), processing of payment, updating and...
Western Wats Philippines
Market Researcher
2007 - 2009
Did outbound calls to conduct research surveys for US & Canada-based clients.
Albridge Development Corporation
Customer Service Associate
2006 - 2007
Handled US-based clientís customers with phone card and sales issues; assisted supervisor in handling the team, monitored records on technical issues reported by the customers and made weekly...

Education

Visayas State University
Bachelor of Science in Biology major in Marine Bio
2001 - 2005

Keywords

data entry
admin assistant
customer service
call center
web research
administrative support
salesforce
order processing
typing
My Snapshot
3
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
3
3
0
Total
Milestones
Hours
Reviews
4.6
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
chanyle
Type
Individual
Member Since
September 2012
Elance URL
Verifications
0
Groups
Chantille R. | Elance

Chantille R.