Charlotte N. | Elance
 
176985602337900
Last Sign-in: Aug 24, 2015

Charlotte N.

Salesforce.com Administrator & Consultant
   United States
  |  6:35 am Local Time

Resume/C.V.

Over the last 10 years, I have designed and developed a wide range of web based business applications. My main expertise is in Salesforce implementation, integration, application development, training and support.

Implementation services include one-on-one consulting sessions, Salesforce and Web portal development, application implementation, data cleansing and data migration. Apex Programming including Visualforce pages, Apex classes, Triggers, Web services, Javascript and Salesforce Ajax toolkit.

Vast experience with applications such as DemandTools, Conga Composer, PropertyBase, and Marketing Automation tools such as Eloqua & Marketo.
Service Description
Proven experience with:

SALES
Sales Cloud
Salesforce automation and CRM
Data.com
B2B prospecting and data cleansing

SERVICE
Service Cloud
Fully customizable support and help desk
Desk.com
All-in-one customer support for small businesses

MARKETING
Marketing Cloud
Digital marketing platform
Pardot, Eloqua, Marketo
B2B marketing automation

COMMUNITY
Community Cloud
Connect customers, partners, and employees
Chatter
Enterprise social network

ANALYTICS
Analytics Cloud
Business analytics on any data, any device

PLATFORM AND APPS
Salesforce1 Platform
The #1 cloud application development platform
Force.com
Automate your business with apps
Heroku
Build engaging customer-facing apps
AppExchange
The #1 business app marketplace
Payment Terms
TBD
Charlotte N. | Elance

Charlotte N.