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Charmaine Amongo | Elance
 
176985602337900
Last Sign-in: Jul 26, 2015

Charmaine Amongo

Data Entry and Research Assistant
   Philippines
  |   Ibaan, Batangas
  |  9:38 pm Local Time

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Overview

Minimum Hourly Rate $3

As a previous call center agent, I have a broad experience with customer service and data entry. I'm also knowledgeable with every Microsoft Office Applications like Word, Excel and Power point.And other applications like Adobe Reader and some experience with picture editing tool like Photoshop. I'm Hardworking and I want to get things done as soon as possible. I'm willing to be trained and open for new learning and experiences.

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Skills (5)

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Service Description

Receives customer calls in a call centre environment. Continuously provide high quality service to achive maximum customer satisfaction. Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution. Also, responsible for achieving individual targets and/or sales goals while maintaining quality and compliance.

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Employment

HSBC Electronic Data Philippines Inc.
Data Processing Executive
2011 - 2013
Receives customer calls in a call center environment. Continuously provide high quality service to achieve maximum customer satisfaction. Responsible for relationship building and account...

Education

First Asia Institute of Technology and Humanities
BS in Hotel and Restaurant Management
2006 - 2010
Overview  |  Job History  |  Resume/C.V.

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Identity
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Charmagtibay
Type
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Member Since
April 2013
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Charmaine Amongo | Elance

Charmaine Amongo