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Ciera H. | Elance
 
176985602337900
Last Sign-in: Jun 16, 2015

Ciera H.

   United States
  |   Charlotte, NC

Overview

I am a very ambitious and hardworking woman and my goal is to obtain a position that will enhance the skills I've already acquired and provide opportunities to learn and grow. I have over 7 years of customer service and administrative experience and 3 years of writing experience. I am highly organized, possess superb communication skills, and I handle stress well.

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Skills (10)

Tested
Public Relations
Writing
Journalism
Online Journalism
Content Management
Microsoft Office
Blogging
Social Media Marketing
Leadership
Conflict Resolution

Employment

Mood Media
Client Services Professional (Temp)
2014 - 2015
• Answered 60+ inbound calls from clients daily. • Assisted customers with billing issues, technical support, and device insurance claims. • Collected payments on past due bills.
iQor
Call Center Representative (Temp)
2014 - 2014
North Carolina Central University
Opinions Editor/ Reporter, Campus Echo
2012 - 2013
• Captured photos and conducted interviews. • Wrote and edited editorial pieces as well as articles for other sections of the newspaper. • Responsible for the format and layout of the opinions...

Education

North Carolina Central University
Bachelor’s Degree
-
North Carolina Central University
Bachelor's degree
-
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
charri17
Type
Individual
Member Since
June 2015
Elance URL
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Ciera H. | Elance

Ciera H.