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Chazz Lovelace | Elance
 
176985602337900
Last Sign-in: Aug 30, 2016

Chazz Lovelace

CRM/Technical Trainer & User Adoption Specialist
   United States
  |   Oakland, CA
  |  7:18 am Local Time

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Overview

Minimum Hourly Rate $93

Chazz Lovelace offers hands on customized Salesforce implementations targeting small to medium businesses. He has also worked with one of the largest telecommunication providers in the United States as well as one of the largest insurance providers while providing successful national deployments of system configuration, system deployment and hands on end user training. Not only has Mr. Lovelace and his team worked with large fortune 500 companies but he also has scaled his business acumen to streamline his approach to small businesses and...

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Skills (9)

Tested

Service Description

-Salesforce.com customization (triggers, system integration, workflow, security & access, data validation, managing leads)

-Sales Training
-Technical Training
-User Adoption Specialist
-CRM & Cloud Computing End User Training
-Curriculum Development
-Instructional based, E-Learning & Virtual Training
-Process Improvement Analysis
-Training Program Analysis
-Application Training
-Mobile Application Training
-Educator
-Public Speaker



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Employment

First AME Oakland
Business Analyst, Online Giving Admin, Training
2012 - Present
Pacific Gas & Electric
Senior Training & Change Management Consultant
2012 - Present
Mr. Chazz Lovelace is providing consultation on change management approaches, plans and practices as well as leading all training strategy and facilitation efforts. He is developing specific and...
The Standard Insurance Company
Salesforce.com Training & User Adoption Consultant
2012 - 2012
Instructional based, E-Learning & Virtual Training : Process Improvement Analysis : Expert end user training delivery
Valassis Inc. & Redplum.com
Salesforce.com Training & User Adoption Consultant
2012 - 2012
Instructional based, E-Learning & Virtual Training : Process Improvement Analysis : Expert end user training delivery
Comcast
National Deployment Lead & Onsite Support/Training
2011 - 2011
Mr. Lovelace traveled the United States supporting the deployment of Comcast’s new Sales Management tool Salesforce.com to over 1,000 reps and managers. During this time he visited over 10 states...
Polycom Inc.
Business Analyst
2011 - 2011
Mr. Lovelace served as the Business Analyst tasked with identifying the right strategy for a new system to help manage scheduling and reporting worldwide for Executive Briefing and Solution Center...
Pacific Pulmonary Services
SFDC Lead Training Facilitator & Change Mngmt Cons
2010 - 2011
*Spot Award- Recognition for going above and beyond the call of duty through delivery excellence, flexibility, integrity, teamwork, interpersonal skills, commitment & initiative* Mr. Lovelace...
AAA Northern California, Nevada & Utah
SFDC Trainer & On Site Support Lead
2010 - 2010
Mr. Lovelace served as a classroom trainer and system demo specialist for the implementation of their AAA customized Salesforce.com lead management tool throughout Northern California which...
AC Transit
SFDC Administrator/ Marketing & Communications
2008 - 2010
¿ Salesforce.com CRM Administrator for Marketing, Community Relations, External Affairs & Clipper Card ¿ Effectively lead weekly user group meetings and user training sessions ¿ Developed, executed...
Banana Republic Online
Web Project Manager
2008 - 2008
¿ Responsible for the scheduling and management of 4-6 email marketing campaigns weekly ¿ Managed weekly and bi-weekly website publications to over 2 million subscribers ¿ Developed weekly project...
Hotwire.com
Web Project Manager
2007 - 2008
¿ Managed 15-20 Database, Online and Affiliate Marketing projects weekly; sent to over 10 million subscribers ¿ Provided qualitative and quantitative methods to improve resource availability and...

Education

John F. Kennedy University
MBA, Program Management
- 2009
Bethune-Cookman University
B.S. Business Administration/ Marketing
- 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

Salesforce.com
User Adoption
End User Training
Sales Trainer
Technical Trainer
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chazzlovelace
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Member Since
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Chazz Lovelace | Elance

Chazz Lovelace