I am a virtual assistant offering a comprehensive range of services: administration and executive assistance, sales and e-marketing support, customer service.
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Work Experience Summary: Solid research skills, customer services and administration experience (pre and post sales support) for international companies. Reliably meet demanding deadlines, combine effective communication and organisation skills with attention to details.
1. Sales/Business Development/Customer Support:presentations,reports,leads lists validation, spreadsheets,templates, order processing,invoicing, mail shots and follow up calls, customer care: enquiries, complaints …
2. E-Marketing Assistance:targeted mail shots research, newsletters, tracking through web analytics, and various email marketing and email list management tools like Constant Contact, MailChimp ...
3. Wordpress websites, uploading blogs, updating page/post contents, and restructuring web pages for clients
4. Administration/Executive Assistance: contact databases/ CRM development, diary and e-mail management, travel/event/conference planning and organising
5. Research and Translation (English - German)
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