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Cheryl M. | Elance
 
176985602337900
Last Sign-in: Mar 5, 2015

Cheryl M.

Customer Service Professional
   United States
  |   Memphis, TN
  |  6:00 pm Local Time

Overview

I am an accomplished Customer Service professional with over 15 years experience in assisting customers in a variety of areas. I have worked in call centers, convenience stores, and as a caregiver. In addition, I am very computer and internet literate with skills in word processing and data entry.

Thank you for taking the time to look at my profile.

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Skills (8)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Passed
English
U.S. English Basic Skills Test
My Score
avg
Passed
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
Resume Writing
Resume Writing Skills Test
My Score
avg
Passed
Helpdesk
Help Desk Certification
My Score
avg
Passed
U.S. Culture
U.S. Culture and Etiquette Test
My Score
avg

Employment

Humphrey's BP
Cashier
2013 - Present
Responsible for greeting customers, assisting customers with item selection, processing purchases using various methods of payment., organizing product shelves, maintaining cleanliness throughout...
Loves Travel Stop
Retail Cashier
2012 - 2012
Responsible for greeting customers, assisting customers with item selection, processing gas and diesel purchases using various methods of payment., organizing product shelves, maintaining...
American Home Shield
Dispatcher
2010 - 2010
Responsible for dispatching work orders from the dispatch queue following established guidelines, made outbound calls to locate contractors to service work orders
American Residential Service
Customer Service Representative
2004 - 2007
Assisted customers with placing work order requests, processed credit card information, organized reports relating to customer service performance, verified accuracy of work order requests

Education

University Of Tennessee
Bachelor of Science - Business Administration
-

Keywords

My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
Jobs
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0
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Milestones
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Reviews
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Clients
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Repeat
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Identity
Username
CherylM2228
Type
Individual
Member Since
December 2012
Elance URL
Verifications
0
Cheryl M. | Elance

Cheryl M.