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Cheryl Torres | Elance
 
176985602337900
Last Sign-in: Jun 8, 2016

Cheryl Torres

Customer Service, Email Handling, Chat Support
   Philippines
  |   Manila, Philippines

Overview

Minimum Hourly Rate $8

I'am a Computer Engineering graduate. I have had seven years of experience in the fields of Customer and Technical support. I have a strong affinity for the Web and a keen interest in technology. I am fluent in English. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs.

I am very easy to work with, meaning that I can easily adopt changes and even work on an unknown subject if given the right guidelines. I enjoy learning new things, and I absolutely...

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Oct 14, 2014|Customer Service|$133|Completed

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Portfolio

Client is selling the business. Aim to gain as much contacts interested in buying the...
http://keyscycles.com/
Logged as ghost writer who provides answers to IT questions. Question varies from...
http://www.techyv.com/

Skills (9)

Tested
Customer Service
Email Response
Chat Support
Technical Support
Data Entry
Typing
Data Encoding
Email Handling
English Spelling
English Spelling
My Score
avg
Passed
English Spelling Test (U.S. Version)
My Score
avg

Employment

Jack Teoh
Customer Service/Email Support
2014 - Present
Responds to customers inquiries through email. Usual drivers are providing shipping details, sizing recommendation, Order processing, Updating orders, Shipping address, and other duties assigned by...
Erin Deering
Customer service - Chat Support
2013 - 2014
Provides exemplary customer service through chat for Australian Swimwear label
Convergys
Team Lead
2011 - 2013
Ensures that the needs of customers are being satisfied. Aim is to provide excellent customer service and to promote this idea throughout the organisation. Helping to develop a customer service...

Education

University of Santo Tomas
Bachelor of Science in Computer Engineering
1998 - 2003
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer Service
Chat Support
Email Handling
Email Support
Email Response
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Reviews
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Clients
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Identity
Username
cheryltorres
Type
Individual
Member Since
March 2013
Elance URL
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0
Cheryl Torres | Elance

Cheryl Torres