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Carmela Heyrosa | Elance
 
176985602337900
Last Sign-in: Oct 10, 2011

Carmela Heyrosa

Fast and Accurate Data Encoder at a Reasonable pay
   Philippines
  |   Mandaue City, Cebu
  |  6:35 am Local Time

Overview

Minimum Hourly Rate $5

I have basic knowledge in data entry however I follow instruction easily and a very fast and accurate typist since I've worked in an industry which requires me to encode data as fast as possible to proceed with the next work

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Skills (4)

Tested
Call Center Skills Test
My Score
avg
Customer Service Test
My Score
avg
Passed
Great English communication skills

Service Description

I am very interested in exploring the world of online data entry and would also be interested in customer service as well. These services needs to have excellent communication skills in English which I have. I have 4yrs and 5 months of Call Center Experience, Sales Experience, typing experience as well based on the latter experiences I have.

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Employment

Aegis Peoplesupport
Member Services Advisor
2010 - Present
helps mbrs answering their health insurance questions as well as application, cancellation, and changes to their policies
Xlibris Corporation
Sales Representative
2009 - 2010
sell publishing and marketing products to authors over the phone to that their manuscripts published and marketed once done
Convergys Philippines
Sales and Service Representative
2007 - 2009
does multitasking in every call; resolving customer's issues like payment, troubleshooting, changes, and other ways to resolve their concern; does a lot of upselling to maximize their needs

Education

University of San Carlos - Technological Center
BS Chemical Engineering
2003 - Present
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Data Encoder
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Identity
Username
cheyrosa
Type
Individual
Member Since
October 2011
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Carmela Heyrosa | Elance

Carmela Heyrosa