Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Krishna Chhetri | Elance
 
176985602337900
Last Sign-in: Nov 14, 2014

Krishna Chhetri

Simplifying ITIL
   India
  |   Noida, Uttar Pradesh
  |  2:28 am Local Time

Overview

Led & established Incident, Queue management & MIM processes in the past.
Managed SLA’s for service availability & created service improvement plans for the process.

Read More »

Skills (3)

Tested
Service Operations
Incident Management

Service Description

Accenture Award for “Organizes and Directs Quality Work Efforts”: Analyzing & driving towards reducing work in hand incidents for NOC queues.

Accenture Award for” Drives to Add Value”: Worked in reducing the number of times each incident was reassigned.

Dell SPOT award winner: For the outstanding performance and exceptional commitment in handling Legacy Perot user’s support during migration to dell domain.


Read More »
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
chhetriikrishna
Type
Individual
Member Since
November 2014
Elance URL
Verifications
0
Krishna Chhetri | Elance

Krishna Chhetri