I have strong email skills and have previously handled accounts like Blackberry, AT&T, Caesars and Dell as a back office representative.
We send follow-up emails with regard to customer issues, check if they still need further help.
I used to call customers and present options and resolution.
I am a people person and can handle different types of customers.
I am currently a head of the back-office team of Caesars and I handle 6 people.
With this exposure, I will be able to use my experience in your line of business.