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Cecilia D. | Elance
 
176985602337900
Last Sign-in: Oct 27, 2014

Cecilia D.

Affordable and Quality Service
   United States
  |  7:53 pm Local Time

Verified Freelancer

Cecilia D.'s identity has been verified.  Learn More

Overview

I seek to provide quality service at an affordable price. Excellent data entry person with great communication skills.

Has worked in the Call Center Industry for 5 years and dealt with outbound sales, inbound customer service and mostly with IP Relay. A graduate of BS Commerce major in Business Administration in one of the leading schools in the Philippines.

One of the strengths I possess is flexibility. I easily adapt to any kind of work I am assigned to. I am also proficient with the use of the MS Office Applications. And my current...

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Apr 18, 2012|Data Entry|$164|Completed
|
4.1
Aug 28, 2009|Data Entry|$75|Completed
|
4.4
Jul 6, 2009|Data Entry|$50|Completed
|
3.4

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Portfolio

Data entry for MSDS

Skills (6)

Tested
English Spelling
My Score
avg
Passed
English Spelling Test (U.S. Version)
My Score
avg
English Spelling Test (UK Version)
My Score
avg
Passed
Call Center Skills Test
My Score
avg
U.S. English Basic Skills Test
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg
Passed
Quickbooks
My Score
avg

Service Description

Services I offer:

Email support
Ebay listings and customer service
Data Entry (Excel spreadsheet to Database/Website)
Data Conversion (PDF to Excel/Word and vice versa)
Transcription
Word Processing
Facebook and Twitter management
Forum posting
Blog posting
Bookkeeping (Quickbooks and Xero)






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Employment

Advanced Title Insurance Agency
Escrow Assistant
2012 - Present
Fortress Learning
Accounts Officer
2009 - Present
Part time accounts officer: invoicing, accounts payable, accounts receivable, payroll and reconciliation of bank accounts.
Stellar Global Solutions Philippines
IP Relay Operator
2009 - 2010
* Place calls for the hearing impaired people * Relay information verbatim between the caller and the called party regardless of call content and/or language used
ePeformax Contact Solutions (eBay)
Community Support Agent
2008 - 2008
* Provides well-versed customer support which includes inbound phone calls and email. * Answer questions on eBay site (www.ebay.com) functionality and policies, helping to troubleshoot and...
ePerformax Contact Solutions (Verizon)
IP Relay Operator
2006 - 2008
* Place calls for the hearing impaired people. * Relay information verbatim between the caller and the called party over the phone.

Education

University of Santo Tomas
Bachelor of Science in Commerce major in Business Administration
1998 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Data Entry
Encoder
Typist
Researcher
Virtual Assistant
Bookkeeping
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Identity
Username
chinita18
Type
Individual
Member Since
January 2009
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Cecilia D. | Elance

Cecilia D.