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Christy H. | Elance
 
176985602337900
Last Sign-in: May 15, 2014

Christy H.

HR, Administrative & Technical Professional
   United States
  |   Englewood, OH

Overview

I am an assertive and organized professional with 17 years of customer service experience, which includes hardware and software technical support. I have 8 years of management experience and 3 years of independent contracting experience in the areas of customer service, research, data entry and transcription. I have successfully passed the PHR certification exam and am working on my credentials with 1 year of professional Human Resource experience. I have excellent time management and organizational skills. I go above and beyond to...

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Oct 8, 2012|Research|Private|Completed
|
5.0

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Skills (10)

Tested
Human Resources
Call Center Skills
Customer Service
Management Skills
Helpdesk
Email
Computer Skills
Microsoft Outlook
Microsoft Excel
Phone Support

Service Description

Customer Service
Human Resources
Data Entry
Transcription
Hardware and Software Technical Support
Help Desk
Research
Knowledge in the following areas:
Microsoft Office
Windows
Android programming
Unix


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Employment

LiveOps
Customer Service Independent Contractor
2009 - 2012
Entered shipping and payment information for orders. Sold nationally advertised products. Handled my own scheduling, invoicing and training from a telecommuting environment.
Illumination Works, LLC
Human Resource Specialist
2010 - 2011
Planned and conducted employee orientations. Maintained knowledge of legal requirements and government reporting regulations effecting HR functions. Administered and explained benefits to...
Tumbleweed Southwest Grill
Training Coordinator
2010 - 2010
Conducted orientations for new employees. Coordinated training of new and existing employees. Kept employee files current and ensured all documentation met requirements. Conducted 2-3 training...
Chick-Fil-A
Assistant Manager
2008 - 2009
Managed daily operations of restaurant. Supervised 15 staff members during each shift. Assisted customers both with in-store sales and catering. Prepared nightly reports and deposits. Ensured labor...
Tumbleweed Southwest Grill
FOH Manager/Kitchen Manager
2005 - 2008
Oversaw all operations in front and back of house. Scheduling of all employees. Maintained labor projections. Maintained all food and bar costs and inventories. Training of new employees and...
Speedway SuperAmerica, LLC.
Helpdesk Analyst
1999 - 2003
Provided hardware and software support to over 1400 convenience stores. Quick response to emergency calls such as store down or pumps down. Trained new employees. Answered incoming calls and...

Education

Wright State University
Bachelor of Science in Human Resource Management
2007 - 2011
Wright State University
Bachelor of Science in Business Management
2007 - 2011
Sinclair Community College
Associates in Hospitality Management/Culinary Arts
2000 - 2003

Keywords

Customer Service Human Resources Data Entry Transcription Hardware and Software Technical Support Help Desk Research Microsoft Office Windows Android programming Unix
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Identity
Username
choyng
Type
Individual
Member Since
August 2012
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Christy H. | Elance

Christy H.